Therapy Services at Lopez Wellness

At Lopez Wellness, I aim to make therapy accessible, transparent, and easy to understand. Below you’ll find information about accepted insurance plans, private pay rates, and payment options for therapy services.

  • Lopez Wellness currently accepts the following insurance plans and programs for mental health therapy services:

    • Ascension (SmartHealth)

    • Aetna

    • Allied Benefit Systems - Aetna

    • Carelon Behavioral Health

    • Christian Brothers Services - Aetna

    • Cigna

    • Confide Enhanced EAP

    • Health Scope - Aetna

    • Meritain

    • Nippon

    • Quest Behavioral Health

    • Resources for Living EAP

    • Trustmark Health Benefits - Aetna

    • Trustmark Health Benefits - Cigna

    • Trustmark Small Business Benefits - Aetna

    Insurance benefits and out-of-pocket costs vary by plan. When scheduling an appointment through the online booking link, you will be able to enter your insurance information to receive an estimated cost per therapy session based on your specific benefits.

  • For clients who choose to self-pay, the following private pay rates apply:

    • Initial Intake Therapy Session (60 minutes): $150

    • Ongoing Individual Therapy Sessions (55 minutes): $125

    Private pay therapy sessions are due at the time of service.

  • Clients using insurance are required to enroll in autopay and maintain a card on file. Your card will not be charged until:

    • A claim has been submitted for a billable therapy session, or

    • A cancellation or no-show fee is applied (if applicable)

    This process supports timely billing and minimizes delays related to insurance processing.

  • Lopez Wellness accepts the following forms of payment:

    • Major credit and debit cards (Visa, Mastercard, American Express, Discover)

    • FSA, HSA, and HRA cards

  • If you are using Employee Assistance Program (EAP) benefits, your therapy sessions are covered by your employer. While your EAP benefits are active, you are not required to store a payment method on file.

    If you choose to continue therapy after your EAP sessions are completed or expire, a payment method will be required to continue care.

  • If you need to cancel or reschedule your therapy appointment, please provide at least 24 hours’ notice.

    Appointments canceled with less than 24 hours’ notice, or missed appointments (no-shows), may be subject to a cancellation fee, as insurance companies do not reimburse for missed or late-canceled sessions. Cancellation fees, when applicable, are charged to the card on file.

    Insurance & EAP Clients

    • Insurance does not cover missed or late-canceled sessions

    • EAP sessions may be forfeited if appointments are missed without proper notice

    Consistent attendance helps support progress in therapy and allows appointment availability for all clients seeking care.

You can review your insurance benefits and private pay rates by clicking the Book a Session link. This will take you to Headway, a HIPAA-compliant scheduling platform, where your information is secure and your personalized costs are displayed.

Book a Session